Traveling internationally can be complicated, especially when it comes to staying connected. In this comprehensive guide, we’ll break down everything you need to know about POST Luxembourg SIM cards and eSIM for tourists, helping you make the best choice for your next trip.
Table of Contents
I. Quick facts about POST in Europe
Founded in 1842, POST Luxembourg is the top provider of postal, telecom, and financial services in Luxembourg.
- Primary Services: Postal, telecom, banking, and financial services
- Telecom Network: High-speed 5G and fiber network, covering most of Luxembourg
- Banking Arm: POST Finance, providing payment and financial services
- SIM Cards & eSIM: Offers flexible plans for residents and visitors with both physical and eSIM options
- Employees: Over 4,500
- International Reach: Key partnerships across Europe for seamless connectivity
POST Luxembourg stands as a trusted, innovative provider of essential services, driving connectivity and financial solutions across Luxembourg and Europe.
II. POST coverage and speed in Europe
1. POST coverage
POST Luxembourg provides extensive mobile network coverage throughout the country, here is an overview:
- 4G Coverage: POST’s 4G network covers approximately 97% of Luxembourg’s population
- 5G Coverage: The 5G network reaches about 94.8% of the population
Overall, POST’s coverage in Luxembourg is extensive, with dense network coverage, especially in central areas.
2. POST speed
POST Luxembourg is recognized for delivering high-speed mobile internet services.
- 4G Speed: Median download speed of 122.74 Mbps (2022).
- 5G Speed: Speeds exceeding 1 Gbps, up to 10x faster than 4G.
- Performance: Among the fastest in Luxembourg, ensuring rapid data transfer and low latency.
In conclusion, POST Luxembourg provides one of the fastest mobile networks in the country, with impressive 4G speeds and an advanced 5G network capable of exceeding 1 Gbps.
III. POST Connectivity options for travelers to the EU
When traveling in Europe and Luxembourg, you can opt for these connectivity options from POST:
| Option | Definition | Pros | Cons |
| Prepaid SIM | A SIM card with a set amount of credit for calls, texts, and data, recharged as needed. | No contract, easy top-up | Physical SIM swap required |
| eSIM | A digital SIM enabling activation without a physical card. | Quick setup, no physical SIM needed | Device must support eSIM |
| Roaming | POST adheres to the EU Roaming Regulation, allowing customers to use their mobile plans across EU countries without additional charges | No extra charges, seamless usage | Only for existing POST subscribers |
| Mobile Wi-Fi | A portable device creating a Wi-Fi hotspot using mobile data for internet access on multiple devices. | Connects multiple devices, flexible | Extra device to carry, needs charging |
IV. Best POST Luxembourg SIM cards for tourists & costs
POST Luxembourg offers two flexible mobile options: the TipTop Prepaid SIM Card and the BASIC Mobile Package. Here are some plans offered by POST Luxembourg:
| Plan Type | Plan Name | Cost (USD) | Data | Calls & SMS | Validity | Coverage | Activation |
| TipTop Prepaid | Internet Option €10 | ~$11 | 2GB | Not included | 30 days | LU & EU | Text “DATA10” to 64000 |
| Internet Option €15 | ~$16.50 | 8GB | Not included | 30 days | LU & EU | Text “DATA15” to 64000 | |
| POP Mobile Plan | POP Mobile mini | ~$12.10/month | Limited | Unlimited calls within LU and to 60+ countries | Monthly Subscription | LU & EU | N/A |
| POP Mobile Higher Plans | Varies | Extensive Data Options | Extensive calling & SMS options | Monthly Subscription | LU & EU, includes int’l calls | N/A |
Recommendation: For most short-term tourists, TipTop Prepaid with either the €10 (2GB) or €15 (8GB) option is the most practical, affordable, and flexible choice. It gives you the data you need without tying you to a contract or subscription, which is ideal for travelers looking to explore Luxembourg and other parts of the EU hassle-free.
V. Does POST support eSIM?
Yes, POST Luxembourg supports eSIM technology. It’s a smart choice to choose POST Luxembourg eSIM as it helps manage personal and business phone numbers on the same smartphone without the need for a physical SIM card, and easily switch phones without worrying about SIM card sizes.
Post eSIM is supported with the POP Mobile, BASIC+, and Data to Go plans and costs 5€ (~5.28 USD).
Please check eSIM supported list to ensure your device supports eSIM functionality before proceeding.
VI. Where can you buy a POST SIM card & eSIM?
1. Where to buy POST SIM card for travel
You can purchase POST Luxembourg SIM cards at the following locations when visiting Luxembourg:
- Espace POST stores – Located at train stations, and central city areas across Luxembourg, these stores offer prepaid and tourist-friendly SIM options.
- Convenience stores and supermarkets – Local stores like Cactus and Auchan often stock POST prepaid SIM cards for easy access.
- Online – You can order POST Luxembourg SIM cards directly from the POST website or Amazon for delivery
- Tourist SIM resellers – Sites like SimCorner and HolidayPhone provide POST SIMs for tourists with worldwide shipping.
When buying in person, be prepared to present your passport. For online orders, ensure your phone is unlocked and compatible with European networks.
2. Where to buy POST eSIM
POST Luxembourg eSIM profiles are available through:
- POST Luxembourg Website: You can purchase a POST Luxembourg eSIM directly from their website.
- International eSIM provider: POST Luxembourg eSIM plans are also available through eSIM providers like Europe eSIM. These providers offer eSIMs for Luxembourg and Europe, suitable for travelers visiting multiple countries.
Note: To use POST Luxembourg eSIM, your device must be eSIM-compatible with the latest OS or firmware. And direct purchases from POST in the EU often require a local EU address.
Avoid SIM swapping in Europe – use an eSIM from europe-esim.com.
Choosing an eSIM from europe-esim.com provides travelers with a convenient and affordable connectivity option throughout Europe.They offer eSIM plans ranging from 1 GB for 7 days at ~$5.50 to 50 GB for 28 days at ~$54, covering multiple European countries with instant online activation. Choose Europe eSIM for a seamless journey in Europe!
VII. How to use POST SIM card and POST Luxembourg eSIM
1. How to install and activate a POST SIM card
To activate a POST Luxembourg SIM Card, follow these steps:
Insert the SIM Card:
- Locate the SIM card slot on your device.
- Carefully insert the POST SIM card into the slot.
Power On Your Device:
- Turn on your device.
- The device should automatically detect the new SIM card and configure the necessary settings.
Activate the SIM Card:
- If activation doesn’t occur automatically, contact POST Luxembourg customer service at 8002 8004 or visit an Espace POST location for assistance
2. How to install and activate POST eSIM
For POST eSIM, after purchase, you will receive a QR via email, then follow these steps:
- Activate on iOS Devices:
- Open Settings.
- Navigate to Mobile Data.
- Tap Add Cellular Plan.
- Scan the provided QR code.
- Follow on-screen instructions to complete the setup.
- Activate on Android Devices:
- Open Settings.
- Select Connections.
- Tap SIM Card Manager.
- Choose Add Mobile Plan.
- Select Add Using QR Code.
- Scan the provided QR code and follow the prompts to complete activation.
Then, your POST Luxembourg eSIM is ready to use!
VIII. Useful USSD codes for POST EU SIM/eSIM
Here are some useful USSD codes for managing your POST Luxembourg SIM or eSIM:
- Check Balance: Dial *121# to view your current balance.
- Activate Data Plan: Dial *135# to access data plan options and activate a suitable package.
- Voicemail Access: Dial 123 to listen to your voicemail messages.
- Call Forwarding:
- Activate: To activate call forwarding, dial **21*destination_number#.
- Deactivate: Dial ##21# to cancel call forwarding.
- Check Your Own Number: Dial *165# to display your phone number.
IX. POST Call & SMS rates in EU
With most POST prepaid plans and tourist SIM cards, you get:
| Service | Price |
| Calls made to Zone 1 | €0.20/min ($0.21) |
| Calls received | Free |
| SMS sent to Zone 1 | €0.07/SMS ($0.07) |
| SMS received | Free |
| MMS sent to Zone 1 | €0.25/MMS ($0.26) |
| MMS received | Free |
| Mobile Internet connections | €0.20/MB ($0.21) |
For the most accurate information and any updates, it’s recommended to check POST Luxembourg’s official resources.
X. How to top-up your POST SIM card
To top up your POST Luxembourg SIM card, you have several convenient options:
Online Top-Up:
- Visit the POST Luxembourg website and log in to your MyPost account.
- Select the top-up amount and follow the prompts to complete the transaction.
MyPost Telecom App:
- Download and install the MyPost Telecom App
- Log in to your account, navigate to the top-up section, choose the desired amount, and proceed with the payment.
Espace POST Locations:
- Visit any Espace POST retail store.
- Request a top-up at the counter, specifying the amount you wish to add to your SIM card.
Partner Sales Outlets:
- Locate authorized POST partner sales outlets, such as convenience stores or kiosks.
- Purchase a top-up voucher and follow the instructions provided to add credit to your SIM card.
Each top-up extends the validity of your SIM card and may include bonus credit, depending on the amount. For instance, a €10 top-up provides an additional €3 bonus credit, valid for 30 days
XI. How to check your POST account usage and balance
To check your POST Luxembourg account usage and balance:
- MyPost Telecom App: Access real-time usage, balance, and bills.
- USSD Code: Dial *121# for balance information.
- Customer Service: Contact for detailed usage info.
With these options, you can easily manage your usage and balance.
XII. FAQs
Can I use my existing phone number with a POST SIM?
Yes, you can usually port your existing number to POST; check with POST Luxembourg for specific requirements.
How do I switch between multiple eSIM travel profiles?
Navigate to the eSIM management section in settings and toggle between profiles as needed.
How do I get a Post Luxembourg SIM card or eSIM?
You can purchase a Post Luxembourg SIM card at any Post Luxembourg retail location or online through their website. To get an eSIM, you would need to download the Post Luxembourg eSIM app and activate the eSIM profile on your compatible device.
XIII. Final words
Navigating international connectivity options as a tourist can be tricky, but armed with the information in this guide, you’ll be able to seamlessly stay connected no matter where your travels take you. Whether you opt for a traditional SIM card or the convenience of POST Luxembourg eSIM, you can travel with confidence knowing you have the tools to keep you linked in.