Traveling to the Netherlands? Odido’s SIM and eSIM solutions offer reliable, affordable, and hassle-free connectivity. Whether for navigation or staying in touch, this guide will help you stay connected throughout your trip.
Table of Contents
I. Quick facts about Odido in Europe
Odido is a telecommunications provider based in the Netherlands, rebranded in 2023 from the former T-Mobile Netherlands. It focuses on offering mobile, internet, and TV services:
- Region: Primarily operates in the Netherlands. Based in The Hague, Netherlands.
- Launch: Rebranded from T-Mobile Netherlands and Tele2 Netherlands in September 2023.
- Ownership: Owned by private equity firms Apax Partners and Warburg Pincus, after T-Mobile Netherlands was sold by Deutsche Telekom in 2021.
- Mobile Services: Provides mobile phone plans, prepaid and postpaid subscriptions.
- Fixed-Line Services: Includes broadband internet, fixed telephony, and digital TV.
- 5G Network: Offers 5G services across the Netherlands.
- Market Position: Odido is one of the largest telecom providers in the Netherlands, competing with KPN and VodafoneZiggo.
- Customer Base: Serves over 5 million mobile customers and 700,000 broadband customers (as of 2023).
II. Odido coverage and speed in Europe
1. Odido coverage
The OpenSignal report for September 2023 provides a detailed analysis of mobile network performance in the Netherlands, focusing on key metrics such as availability, speed, consistency, and overall user experience. Here’s a summary of T-Mobile’s performance based on the report:
- Network Availability: T-Mobile consistently delivers high 4G and 5G availability with 99% availability of time, ensuring that users stay connected almost everywhere in the country. This wide availability is a key reason for its strong customer satisfaction.
- Rural vs. Urban Performance: While urban areas benefit from exceptional speeds and reliability, T-Mobile’s rural network also performs well, providing solid coverage in less densely populated regions.
2. Odido speed
Odido maintained its strong reputation in the Dutch telecom sector, standing out in several categories with the Fastest Mobile Network Award following Speedtest:
- Download Speed Experience: T-Mobile continues to lead in download speeds at 148.73 Mbps, offering consistently fast connections. Its advanced network infrastructure, particularly in urban areas, has played a key role in its top-tier performance.
- Upload Speed Experience: T-Mobile ranked second in upload speeds with 21.44 Mbps, closely following KPN’s first place at 22.17 Mbps. This makes T-Mobile an excellent option for users who regularly share content online, such as videos and images.
Odido continues to dominate the Dutch mobile network market, offering exceptional speeds, wide coverage, and a high-quality 5G experience. Its consistent investment in network infrastructure and innovation ensures it remains a top choice for both urban and rural customers.
III. Odido Connectivity options for travelers to the EU
Odido offers these main connectivity options for EU travel:
| Option | Pros | Cons |
| Odido Prepaid SIM | • No contract required • Local rates • Full network access • Easy to top up online | • Need physical SIM slot • Must swap SIM cards • Requires ID for purchase • May need to visit the store |
| Odido eSIM | • Keep physical SIM active • Instant activation • No physical card needed • Easy to switch plans | • Device must support eSIM • Limited to newer devices • May need stable internet for setup |
| Roaming | • Use existing number • No setup needed • Seamless transition • Keep all services | • Can be expensive • Data limits may apply • Speed might be throttled • Additional fees possible |
| Personal Hotspot | • Share connection with 5 devices • One data plan for all devices • Cost-effective for groups | • Drains battery quickly • Limited range • Possible speed reduction • Device must stay powered |
IV. Best Odido SIM cards for tourists & costs
Odido offers Odido prepaid SIM card options tailored to meet the needs of tourists visiting the Netherlands. Here’s a quick breakdown of the best options and their costs:
| Plan Name | Price (USD) | Data | Local Call | Messages | Validity | Total Cost (USD) |
| Value bundle M | ~$10 | 1 GB | 10 minutes | 10 SMS | 30 days | ~$20 |
| Value bundle L | ~$15 | 2 GB | 15 minutes | 15 SMS | 30 days | ~$25 |
| Value Bundle XL | ~$22 | 4 GB | 20 minutes | 20 SMS | 30 days | ~$32 |
| Unlimited Data Today | ~$3 | Unlimited in NL/2.6GB in EU | – | – | 1 day | ~$13 |
| Unlimited Data Weekend | ~$5 | Unlimited in NL/4.4GB in EU | – | – | 1 week | ~$15 |
V. Does Odido support eSIM?
Odido does offer eSIM coming with subscriptions. Odido subscriptions with eSIM are only available with a 12-month or 24-month contract. So, if you are only staying in the Netherlands for a short trip, an eSIM Netherlands from an international eSIM provider is indeed the best choice.
VI. Where can you buy an Odido SIM card & eSIM?
1. Where to buy Odido SIM card for travel
You can get an Odido SIM card (formerly T-Mobile Netherlands) through these channels:
- Odido Store: You can visit an Odido store in the Netherlands to purchase a Odido prepaid SIM card. Use the Odido Store Locator to find the closest store. Store staff can help set up the SIM card and explain available plans.
- Amsterdam Airport (Schiphol): Odido does not have a dedicated kiosk or store at the airport, but you can find SIM cards Amsterdam Airport at some of the airport’s convenience stores (e.g., Relay or AKO). These stores are located in both the arrivals area and the main terminal.
- Supermarkets and Convenience Stores Downtown: Many supermarkets and convenience stores in the city (such as Albert Heijn, Jumbo, or AKO) sell Odido prepaid SIM cards. Look for phone or SIM card displays near the checkout area.
- Online: You can purchase an Odido SIM card online via the Odido website. Choose to deliver the SIM card to your hotel or pick it up at an Odido store. This is a convenient option if you’d like to plan and have the SIM card ready upon arrival.
2. Where to buy Odido eSIM
If you’re looking to purchase an Odido eSIM for travel, here are your main options:
- Odido website: Odido offers Odido eSIM prepaid on their official website, but they only provide long-term contracts (12- or 24-month subscriptions). Not recommended for short-term travelers due to the long commitment.
- International eSIM Providers: For short-term travel, it’s better to use an international eSIM provider offering Odido as a supported network such as Europe-eSIM. They offer travel-focused eSIMs for the Netherlands, with Odido as one of the supported networks.
Stay connected effortlessly during your trip to the Netherlands with the eSIM Netherlands from Europe-eSIM.com, featuring Odido as a supported network. Enjoy high-speed 4G/LTE/5G connectivity on reliable local networks like Odido, KPN, Vodafone, and Orange. Choose from flexible, affordable data plans ranging from 3 to 30 days, with options like daily data (500MB–3GB), up to 70GB, or even unlimited plans. Activation is instant—just purchase, scan the QR code sent via email, and you’re ready to go!
With no hidden fees and savings of up to 50% compared to roaming charges, this eSIM is perfect for travelers. Whether you’re visiting for a short or long stay, explore the Netherlands hassle-free while staying connected with Odido’s reliable coverage.
VII. How to use Odido SIM card and eSIM
1. How to install and activate an Odido SIM card
To install and activate an Odido SIM card, follow these steps:
- Insert the SIM card: Power off your phone. Insert the SIM card into your device’s SIM slot.
- Power on your phone: Turn your phone back on.
- Activate the SIM card: Your SIM will typically activate automatically upon insertion. If not, follow the instructions in the activation guide provided by Odido or visit their website for specific steps.
- Check connectivity: Ensure you have network reception. If needed, configure APN settings (check Odido’s website for details).
- Contact support (optional): If activation fails, contact Odido customer support for assistance.
2. How to install and activate Odido eSIM
To install and activate an Odido eSIM:
- Request an eSIM QR code: Order through Odido’s app, website, or customer support.
- Activate eSIM on your device: Go to your phone’s Settings > Mobile/Cellular > Add eSIM. Scan the QR code provided by Odido.
- Follow prompts: Complete the setup as guided on your device.
- Confirm activation: Ensure your device connects to the Odido network.
If issues arise, contact Odido support for help.
IX. Odido Call & SMS rates in the EU
With Odido you can call and text within the EU, Norway, Iceland, Liechtenstein, and the United Kingdom at no extra cost. This usage is simply within your bundle, for both subscriptions and Prepaid. If you travel outside the EU, here are the basic rates for Odido prepaid subscriptions:
- Calling within the EU is €0.20 per minute.
- Receiving calls within the EU is free.
- Calling from the Netherlands to the EU costs €0.23 per minute.
- Texting in the EU: €0.15 per text message.
- Texting from the Netherlands to the EU: €0.07 per text message.
- Internet: €0.10 per MB or with an internet bundle.
X. How to top-up your Odido SIM card
Topping up your Odido SIM card is a straightforward process. Here’s how you can do it:
- Odido App: Download the app, log in, select “Top-Up”, choose amount, and pay
- Website: Visit Odido’s website, enter phone number, select amount, and complete payment
- Voucher: Buy a voucher, dial *1244, enter the PIN code
- Auto Top-Up: Set up recurring payments through your Odido account
- SMS: Send a text with top-up amount to Odido’s designated number
- Customer Service: Call 0800-0092 for assistance
XI. How to check your Odido account usage and balance
To check your current balance, follow these simple steps:
- 1. Call the free Odido service number, 1244.
- 2. Select option 2 from the menu.
- 3. You will receive an SMS with your most current balance.
XII. FAQs
Does my phone support Odido eSIM?
Most modern smartphones support eSIM functionality, including the latest iPhones, Samsung Galaxy devices, and Google Pixel models. Check your phone’s specifications to confirm compatibility.
How do I activate my Odido SIM card or eSIM?
SIM Card: Insert the card into your phone, restart your device, and follow the setup instructions.
eSIM: Scan the QR code provided during purchase and follow the steps in your phone’s mobile settings.
What mobile plans does Odido offer for travelers?
Odido offers flexible prepaid and pay-as-you-go plans with options for data, calls, and texts. Plans often include generous data allowances and free EU roaming.
Does Odido support roaming across Europe?
Yes, Odido plans include EU roaming at no extra cost, allowing travelers to use their data, calls, and texts in other EU countries.
Can I top up or recharge my Odido account?
Yes, Odido offers easy top-up options online, via their app, or at participating retail locations.
What should I do if I lose my Odido SIM card or phone?
Contact Odido customer support immediately to suspend your account and prevent unauthorized use. You can also request a replacement SIM or eSIM.
How do I contact Odido customer support?
You can reach Odido customer support via phone, email, or live chat on their website. Support is available in English for travelers.
How do I deactivate or switch from Odido once I leave Europe?
For prepaid plans, no action is required as they expire automatically. For eSIMs, you can delete the eSIM profile from your device settings.
XIII. Final words
Odido’s SIM and eSIM solutions provide reliable connectivity for travelers in the Netherlands, with their eSIM offering standout convenience. With instant activation and flexible data plans, you can stay connected from Amsterdam to Lisse without hunting for physical SIM cards. Whether you’re visiting briefly or staying longer, Odido delivers seamless, affordable mobile service across the Netherlands.